What is SalesForce? SalesForce CRM (SFDC) All You Need To Know!
Introduction to Salesforce:
Salesforce began with the vision of reinventing Customer Relationship Management (CRM). Since then we’ve changed the way enterprise software is delivered and used, changing the industry forever. All Salesforce products run entirely in the cloud so there are no expensive setup costs, no maintenance, and your employees can work from any device with an internet connection – smartphone, tablet or laptop.
We make CRM easy to use for small businesses and large-scale enterprises. This approach has helped to make Sales Cloud the world’s number 1 CRM system. But Salesforce doesn’t start and end with CRM for Sales and Marketing. Our platform enables you to manage all interactions with your customers and prospects, so your organization can grow and succeed. That’s why we call it the Customer Success Platform.
How Salesforce can help you:
You can connect to your customers in a whole new way. Build more lasting & meaningful relationships – better understand their needs, identify new opportunities to help, address any problems faster and deploy customer focused apps lightning fast. With a single view of every customer interaction you can sell, service and market like never before.
Get more leads, close more deals, and do more faster.
Increase customer loyalty, retention, and satisfaction.
Connect 1-to-1 with customers on social, mobile, and more.
Anticipate customer wants based on past behavior.
Monitor and manage your business anytime, from anywhere through Smartphone.
What Is SalesForce CRM?
A CRM(Customer Relationship Management) system is a business tool that allows you to manage all your customers around the world, partners, and prospects all information should be in one place. The Sales Cloud (Salesforce.com’s CRM system) is a secure cloud-based CRM system that can help every part of your business get a 360-degree view of your customer.
What Is SFDC?
SFDC is nothing but a ” SALES FORCE DOT COM ” (SFDC). We usually call salesforce.com as an SFDC. and it’s a customer relationship management Tool.
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